Got a question?

ProMind Psychology is not a bulk billing clinic.

Fees range from $130 – $290 depending on the Psychologist you see.

There is a $20 surcharge after 5pm and on weekends.

If you have a Mental Health Care Plan from 1 July 2024 you can claim a Medicare rebate of $96.65.  Provisional Psychologists are not eligible for any rebates.

Return to work and Motor Accident Vehicle Commission rates are at the Scheduled Fee and covered by your Insurance Company.

For Psycho-educational assessments and ADHD Assessments please give us a call so we can determine your needs.

For all new clients we require a non refundable deposit to secure the booking.

Medicare offers rebates for therapeutic sessions. You will need to visit your General Practitioner (GP) to discuss your mental health concerns and they will determine whether you are eligible for a Mental Health Care Plan, which will allow you a Medicare Rebate of $96.65.
We will need to have a copy of these documents to process your rebate.

Please ensure you have registered your bank details with Medicare to have the Rebate deposited back into your account.
Call Medicare on 132 011 if you have not registered your account details.

Private Health Rebates vary depending on your cover. Contact your health fund provider: for Therapy quote item number 200-Individual Treatment.

For Psycho-educational Assessments quote item number “100 – Individual Assessment” and number “10 – Cognition” as the qualifier number.

Please note: Provisional Psychologists are not eligible for rebates.

Have you registered for the MEDICARE SAFETY NET?

Are you aware that you can register as a family with Medicare, you may meet the Medicare Safety Net fairly quickly in the calendar year to receive 80% OF YOUR PSYCHOLOGY FEE BACK IN REBATES?  Check out the Medicare Information by clicking = MEDICARE SAFETY NET.

We offer a range of Assessments including:

• ADHD for children and adults,
• Autism for children and adults,
• Intellectual Disabilities for children and adults,
• Intellectual giftedness,
• Specific Learning Disorder, Assessments (such as Dyslexia)
• Educational Assessments,
• Vocational Assessments (Career Guidance).

We also have a consultant Psychiatrist who is able to discuss medication pathways for Adults who come to ProMind for an ADHD Assessment.

Psychology therapy sessions are 50 minutes long.

Psychological testing and assessments (testing for Autism, dyslexia, dyscalculia and other Specific Learning Disorders, Vocational Assessments, ADHD, Intellectual Disabilities and Giftedness) are longer and depend on the assessments undertaken.

Yes! All Psychologists and mental health professionals are legally bound by confidentiality, which means they don’t share your information with anybody. There are, however, two exceptions to this rule. 1 – if you are at risk of harm to yourself or someone else or 2 – Is in relation to court orders. If either of these are an issue, your Psychologist will discuss them with you.

If you are a client under Return to Work, or Comprehensive Third Party, we may be required to write progress reports to your insurer.

It’s brave to reach out and see a Psychologist and going for the first time can be daunting. Normally the Psychologist will spend the first session finding out about what you’re struggling with, and exploring some thoughts and behaviours that are not helpful in your life and create some aims for therapy.

At ProMind Psychology it’s not all talk.  You’ll get to practice skills in-session to use ‘out in the real world’. Best tip: come with an open mind and willingness to learn. You are worth investing in your mental health!

If you need to reschedule or can’t make your appointment we need AT LEAST two full business days notice, which means before 9am two business days before your appointment.

That gives us time to find someone to take your spot and not leave your practitioner without a filled appointment slot.

Click on our Cancellation Policy for full details.

Phone us on (08) 8166 7566

A non-refundable prepayment of 50% of the session fee is required to secure your first appointment with your practitioner at ProMind Psychology.

If you need to reschedule your appointment, contact us on (08) 8166 7566 provided it is within our Cancellation Period.

ProMind Psychology is not a crisis service

• If you are in a crisis, if you are experiencing suicidal or homicidal thoughts, or somebody else is in danger, DO NOT use this service.
• Call 000 or use these contacts for immediate crisis support 24 hours a day, 7 days a week:

Lifeline 13 11 14 – A crisis support and suicide prevention service for all Australians.

Mental Health Line 1800 011 511 – The Mental Health Line offers professional help and advice for everyone. Operates 24 hours a day, 7 days a week.

Beyond Blue 1300 22 4636 – Beyond Blue provide support to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service 1300 659 467 – A free service for people who are suicidal, caring for someone who is suicidal, bereaved by suicide or are health professionals supporting people affected by suicide.

Kids Helpline 1800 55 1800 – A counselling service specifically for young people aged between 5 and 25.

TeleHealth appointments are super easy and can be really helpful for busy people to have continuity of therapy for best results. We email a link a few days before your appointment. Your link is the same every time (your own private virtual therapy room).  Our software is safe, approved and encrypted for security and confidentiality.

You don’t need to download anything.  All you need to do is ensure you have a good internet connection, and a quiet room and then click on the link at your appointment time.  It’s also a good idea to have some headphones if possible!

When you log on, you will need to enable webcam and microphone access.  Easy Peezy!